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How do I begin my training with Hexa Hero?

Getting started is easy! Simply book a free consultation with us. During this session, we’ll discuss your fitness goals, experience level, and preferred training style. Based on this, we’ll design a personalized plan that suits your needs.

Do I need to be in good shape to start training?

No! Our programs are designed for all fitness levels, from complete beginners to experienced athletes. We tailor workouts to match your abilities and gradually progress as you improve.

What training options do you offer?

We provide:

Home Personal Training – One-on-one sessions in your home with customized workouts.

In-Person Training – Private or semi-private sessions at a gym or studio.

Online Coaching – Virtual guidance, workout plans, and nutrition support accessible anytime.

How is my training plan customized?

We assess your fitness level, goals, lifestyle, and any injuries or limitations. Based on this, we create a structured plan that includes workouts, meal guidance, and habit-building strategies.

Can I train if I have an injury or medical condition?

Yes, but we recommend consulting your doctor first. Our trainers are experienced in modifying exercises to accommodate injuries and medical conditions while keeping workouts effective and safe.

Do I need gym equipment for home training?

No. We can design workouts using only bodyweight exercises or minimal equipment. If you have weights, resistance bands, or other tools, we incorporate them into your routine.

How often should I train?

Your training frequency will be determined based on your availability, goals, and fitness level. We design all workout and meal plans to seamlessly fit into your routine, ensuring they are practical and sustainable. Whether you can train multiple times a week or have a more limited schedule, we will create a program that aligns with your lifestyle while maximizing results.

How does online coaching work?

You receive a fully customized training program through our online platform, including:

  • Video demonstrations for exercises
  • Weekly check-ins and progress tracking
  • Personalized meal guidance
  • Direct support from your coach

What if I need help with my workouts?

You can contact your coach anytime via the platform for support, form checks, or adjustments to your plan. We also offer live coaching sessions for additional guidance.

Can I switch from online coaching to in-person training?

Yes! You can transition between online and in-person training as needed. Just let us know, and we’ll adjust your plan accordingly.

What are your pricing options?

We offer flexible packages based on training frequency and format. Contact us for detailed pricing information.

Do you offer group training?

Yes! We have small group training options available for friends, family, or coworkers who want to train together.

What is your cancellation policy?

We require 24-hour notice for session cancellations. If you cancel within this period, you may lose that session unless it’s an emergency.

Do you offer refunds?

Our policy varies based on the training package. Generally, refunds are not provided once a program has started, but we do offer session rescheduling and plan adjustments.

How soon will I see results?

This depends on your starting point, consistency, and effort. Most clients notice improvements in strength, energy, and endurance within 4–6 weeks. Visible body composition changes typically take 8–12 weeks with proper training and nutrition.

How do you track progress?

We track progress using:

Strength and endurance tests
Body measurements and weight tracking (optional)
Before-and-after photos (optional)
Performance assessments

Do you provide meal plans?

We offer nutrition guidance based on your goals and dietary preferences. This includes meal recommendations, portion control strategies, and healthy eating tips.

What happens if I travel or take a break?

For online coaching, you can continue your program remotely. If you’re on an in-person training plan, we can pause your membership or provide remote workouts while you’re away.

Can I purchase training as a gift?

Yes! We offer gift certificates for personal training sessions and online coaching.

How can I contact Hexa Hero for more questions?

You can reach us via:

Phone:

+1 778-598-3667 (Canada)
+55 11 98360-0753 (Brazil)

Email:

info@hexaherofitness.com